Latest News:
09-23-2011 The Better Business Bureau of Southern Colorado awarded Oral Surgery Associates of Colorado Springs with the 2011 Excellence in Customer Service (EICS) Award. With great excitement and honor, we are proud of our award-winning customer service practices as we have earned this prestigious Excellence in Customer Service Award not once, not twice, but three times! EICS, a comprehensive customer service awards program sponsored by the Better Business Bureau of Southern Colorado, is dedicated to recognizing business practices which create customer satisfaction by building long-term customer relationships and retention. Interested in participating in the 2012 EICS program? Please contact 719-636-5076 ext. 100, 866-206-1094 ext. 100, or eics@bbbsc.org.
There are currently 20 applications in the Legacy Scholarship contest!! (November 2011-present)!!!
11-2011 Congratulations to Jonathan the latest recipient of the Legacy Scholarship Program. Jonathan is a patient of Dr. Brent Morrill.
In June 2011, after a very in-depth site survey by the Joint Comission on Accreditation of Healthcare Organizations, OSA is proud to announce that we continue to be the only Oral Surgery practice in Colorado Springs to gain accreditation status. This rigorous process is completely voluntary and encompasses a complete review of the practice, including practice administration and governance, patient safety, infection control, environment of care, patient rights and responsibilites, just to name a few.
In May 2011, OSA submitted an application to the Better Business Bureau's "Excellence in Customer Service" award program. We believe there is always room for improvement, both in process and service. It is with this attitude that we re-apply for the BBB's award program. As we engage in this endeavor, we are enthusiastic for the opportunity to have an independant assessment to re-evaluate our practices and procedures in order to improve our provided customer services. We look forward to the challenges attached to this process and welcome the insightful responses that will give us the opportunity to learn how to better serve our customers. Winners will be announced at the September 23rd, 2011 awards galla
Other News:
OSA is taking your care and safety in our office one step further. In addition to Basic life Support certification, the entire surgical staff, effective May 2010, is certified in Advanced Cardiac Life Support (ACLS).
Contatulations to all OSA Legacy Scholarship Recipients:
- 08-2011 Jordan is a patient of Dr. Randy Geoghan.
- 03-2011 Tyler is a patient of Dr. Spence Nelson.
- 11-2010 Courtney is a patient of Dr. Carol Marshall.
- 06-2010 Dillon is a patient of Dr. Kelly O'Neil.
- 02-2010 Robert is a patient of Dr. Mike Shields.
- 10-2009 Chelsea is a patient of Dr. Kelly O'Neal.
- 07-2009 Taryn is a patient of Dr. Sheldon Golomb.
- 05-2009 Brittni is a patient of Dr. Brandon Johnson.
OSA Legacy Scholarship Program
This information will be given to you at your consultation appointment.
“Education is the most powerful weapon which you can use to change the world. Nelson Mandela
Oral Surgery Associates is proud to sponsor The OSA Legacy Scholarship Program. Created by Dr. John Hildebrandt, this program is designed to support our youth in pursuing their educational goals. The Doctor’s goal is to help them realize their full potential as educated, productive and contributing citizens of their communities. This program provides the student with opportunities for any trade, undergraduate, graduate or post graduate studies. It is also a way of saying, ‘Thank You for choosing Oral Surgery Associates”.
Every time OSA reaches 100 qualified participants * in this program, a student will be chosen and OSA will present one $1,000.00 scholarship to the educational institution of that individual’s choice. The scholarship funds may be used for any continuing education program for that student. (Note: In the event the winner is still in secondary school, funds will be set aside and designated for that individual, and administered when the time is appropriate.) We will update the “OSA Legacy Scholarship Program” information weekly, on our web site, for you to follow. Each winner will be contacted directly and the results will be sent out to all 100 participants in an E-mail. The program will then begin again, for then next 100 qualifying participants*.
*Qualifications: In order to qualify for the OSA Legacy Scholarship Program:
-
The student must be a patient of OSA.
-
The student must be between the ages of 15-25.
-
The student’s surgery must involve removing 3 or more wisdom teeth.
-
The student’s account must be paid in full prior to release of scholarship funds
-
The student must continue their education after high school.
-
The student must complete and turn in the application form at the time of surgery. |